Contact
NPM Label Ltd
13 Quarry Street
Guildford
England
GU1 3UY
13 Quarry Street
Guildford
England
GU1 3UY
Company number. 12320158
Label / General enquiries:
Email: contact(at)npmlabel(dot)com
Email: contact(at)npmlabel(dot)com
Licensing / Sync:
Email: contact(at)npmlabel(dot)com
Email: contact(at)npmlabel(dot)com
Press:
Email: contact(at)npmlabel(dot)com
Email: contact(at)npmlabel(dot)com
Orders:
Email: orders(at)npmlabel(dot)com
Email: orders(at)npmlabel(dot)com
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Orders & Shipping:
For orders placed through Bandcamp, please contact us directly.
For orders placed through another retailer or distributor, please contact the relevant store or platform.
EU orders
From 1 July 2026, the EU introduced a €3 customs duty per product category for orders valued at €150 or less.
From 1 November 2026, an additional €2 EU handling fee applies per product category.
This means most vinyl orders under €150 may incur a combined charge of €5, regardless of the number of records ordered.
These charges are imposed by the European Union, not npm. Depending on the shipping service, charges may be prepaid or collected from the customer before delivery.
Additional import VAT or carrier handling charges may also apply.
US orders
We continue to ship vinyl records to the United States.
Vinyl records are generally exempt from additional US tariffs under the informational materials exemption.
All orders are shipped with the appropriate customs information and HS codes. However, customs procedures and carrier charges may vary, and we cannot guarantee that additional fees will never apply.